Frequently Asked Questions

A virtual private server (VPS) is created through the process of virtualization, by which a virtual replica of a physical server is created. A VPS is like having access to your own personal server with an allocated number of resources and choice of a pre-installed operating system. It is an isolated microsystem based on a shared server. Since a VPS is self contained, you have full control of your server setup and are responsible for all updates and security. You can also choose to opt for our managed service.

You can connect to your VPS through SSH and PuTTY or Remote Desktop.

Step 1: In Control Panel create new user account ( set this user : Administrator access )
Step 2: Login your VPS on desktop by new User you just created

Click Start button and search "Remote Desktop Connection" and press Enter, fill and username and password of current User ( User when you order from VPS supplier ) and click Connect . Done!

Yes, you can choose Windows 7, Windows Server 2008, Windows Server 2012, Windows Server 2016 and Windows Server 2019.

Once your payment pass fraud checks, we will deliver your server within 2 - 72hrs . Average setup time for VPS is 8 hours.

Multi-Instance option available on Bluestacks, MEmu, NoxPlayer... for the Android emulator servers.

There are no limits to how many services, domains or applications you can run from a server. However, you need to make sure that you allocate enough resources to deal with the services you expect to provide.

No, You can't change the location after complete the order. If you are a new customer and are purchasing new services from, you can specify the location before you buy.

All charges are Monthly, Quarterly, Semi-Annually or Annually and will be automatically paid from your payment gateway, and services can be cancelled at any time. Invoices are available through the Client Area.

No fee, Yes. We free any setup fee. The price you see is the final price.

I would suggest you to enable the file download in Internet Explorer.

a. Open Internet Explorer.
b. Click Tools and then options.
c. Click on the security tab.
d. Select the Internet Zone.
e. Click on the Custom Level Button and then scroll down to Download.
f. Make sure to enable File download.
g. Click Apply and Ok
h. Restart Internet Explorer and check if that helps.

Remote audio playback can enable on Windows Server 2012.

Unfortunately, email spammers and scammers often abuse cloud hosting providers. At PreVPS, we take this issue seriously and block ports 25 and 465 by default on all cloud servers to prevent abuse. This is a common practice in the cloud hosting industry. However, we understand that legitimate use cases exist, and we are happy to work with our customers to find a solution. After you have been with us for at least one month and paid your first invoice, you can submit a limit request to unblock these ports for a valid use case. Please provide details about your use case in your request, and we will make a decision on a case-by-case basis.

Alternatively, you can use port 587 to send emails via external mail delivery services. This port is not blocked and can be used without submitting a limit request.

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