Frequently Asked Questions

A virtual private server (VPS) is created through the process of virtualization, by which a virtual replica of a physical server is created. A VPS is like having access to your own personal server with an allocated number of resources and choice of a pre-installed operating system. It is an isolated microsystem based on a shared server. Since a VPS is self contained, you have full control of your server setup and are responsible for all updates and security. You can also choose to opt for our managed service.

You can connect to your VPS through SSH and PuTTY or Remote Desktop.

Step 1: In Control Panel create new user account ( set this user : Administrator access )
Step 2: Login your VPS on desktop by new User you just created

Click Start button and search "Remote Desktop Connection" and press Enter, fill 127.0.0.1 and username and password of current User ( User when you order from VPS supplier ) and click Connect . Done!

Yes, you can choose Windows 7 Enterprise SP1, Windows Server 2008 R2 SP1, Windows Server 2012 r2 datacenter, Windows Server 2016.

Once your payment pass fraud checks, we will deliver your server within maximum 24h. Average setup time for VPS is 2 hours.

There are no limits to how many services, domains or applications you can run from a PreVPS.com server. However, you need to make sure that you allocate enough resources to deal with the services you expect to provide.

Yes, you can change the location of your server by contacting our support team. They are happy to assist you at any time and will manually move your server to the chosen location. If you are a new customer and are purchasing new services from PreVPS.com, you can specify the location before you buy.

All charges are Monthly, Quarterly, Semi-Annually or Annually and will be automatically paid from your payment gateway, and services can be cancelled at any time. Invoices are available through the web interface.

No fee, Yes. We free any setup fee. The price you see is the final price.

I would suggest you to enable the file download in Internet Explorer.

a. Open Internet Explorer.
b. Click Tools and then options.
c. Click on the security tab.
d. Select the Internet Zone.
e. Click on the Custom Level Button and then scroll down to Download.
f. Make sure to enable File download.
g. Click Apply and Ok
h. Restart Internet Explorer and check if that helps.





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