What is Auto Credit Payment?
Auto Credit Payment is a convenient feature that automatically uses your account credit balance to pay unpaid invoices. When enabled, the system will automatically apply your available credit to any outstanding invoices, saving you time and ensuring your services remain active.
Benefits
- **Automatic Payment**: No need to manually pay invoices when you have credit
- **24/7 Processing**: Works around the clock to keep your services active
- **Partial Payments**: If your credit is less than the invoice amount, a partial payment is applied
- **Full Control**: You can enable or disable this feature at any time
- **Email Notifications**: Receive confirmation emails for all automatic payments
How to Enable Auto Credit Payment
Step 1: Log in to Your Client Area
1. Visit [PreVPS Client Area]
2. Log in with your email and password
Step 2: Access Your Account Details
1. Click on your name in the top right corner
2. Select **"My Details"** from the dropdown menu
3. Or navigate to: **Hello, [Your Name] → My Details**
Step 3: Enable Auto Credit Payment
1. Scroll down to find the **"Auto Credit Balance"** field
2. Select **"Yes"** from the dropdown menu
3. Click **"Save Changes"** at the bottom of the page
That's it! Auto Credit Payment is now enabled for your account.
How It Works
Once enabled, here's what happens automatically:
When You Have an Unpaid Invoice
1. **System Checks Daily**: Our system runs automatic checks every day
2. **Finds Your Invoices**: Identifies any unpaid invoices on your account
3. **Checks Your Credit**: Verifies you have available credit balance
4. **Applies Payment**: Automatically uses your credit to pay the invoice
5. **Sends Confirmation**: You receive an email notification with payment details
Example:
#### Scenario 1: Credit Covers Full Invoice
```
Your Credit Balance: $50.00
Unpaid Invoice: $25.00
Result: ✅ Invoice PAID IN FULL
Remaining Credit: $25.00
```
#### Scenario 2: Partial Payment
```
Your Credit Balance: $15.00
Unpaid Invoice: $25.00
Result: ⚠️ Partial Payment Applied
Invoice Balance: $10.00 (still unpaid)
Remaining Credit: $0.00
```
#### Scenario 3: No Credit Available
```
Your Credit Balance: $0.00
Unpaid Invoice: $25.00
Result: ⏸️ No automatic payment
Invoice remains unpaid
```
Adding Credit to Your Account
To use Auto Credit Payment, you need to have credit in your account:
1. Go to **Billing → Add Funds**
2. Enter the amount you want to add
3. Choose your payment method
4. Complete the payment
Your credit will be available immediately for automatic payments.
Managing Auto Credit Payment:
To Disable Auto Credit Payment
1. Go to **My Details**
2. Find **"Auto Credit Balance"**
3. Select **"No"** from the dropdown
4. Click **"Save Changes"**
To Check Your Current Setting
1. Go to **My Details**
2. Look for **"Auto Credit Balance"**
3. Current status will show: **Yes** (enabled) or **No** (disabled)
To View Your Credit Balance
Your current credit balance is always visible:
- In the **sidebar** on any page in the Client Area
- On your **Dashboard** (main page after login)
- In **Billing → My Invoices**
Email Notifications
You will receive email notifications for:
- Successful automatic payments
- Partial payments applied
- Payment transaction details
- Credit balance updates
❓ Frequently Asked Questions
### Q: Is my credit safe with Auto Credit Payment enabled?
**A:** Yes! Your credit will ONLY be used to pay YOUR invoices. It's completely secure.
### Q: What if I want to save my credit for a specific invoice?
**A:** Simply disable Auto Credit Payment before the invoice is due, then re-enable it after you've manually paid that invoice.
### Q: Can I still pay invoices manually with Auto Credit Payment enabled?
**A:** Yes! You can always pay invoices manually. Auto Credit Payment just adds convenience.
### Q: How often does the system check for unpaid invoices?
**A:** The system runs automatic checks daily. You can also pay manually at any time.
### Q: Will I be notified before my credit is used?
**A:** You'll receive a confirmation email AFTER the payment is processed, not before.
### Q: What happens if I have multiple unpaid invoices?
**A:** The system processes invoices in order (oldest first) until your credit runs out.
### Q: Can I set a minimum credit amount to keep in reserve?
**A:** Currently, all available credit will be used for unpaid invoices. If you want to keep a reserve, disable Auto Credit Payment and pay manually.
### Q: Does this work with recurring invoices?
**A:** Yes! Auto Credit Payment works with all invoice types, including recurring invoices.
Viewing Payment History
To see your automatic payment history:
1. Go to **Billing → Transactions**
2. Look for payments with transaction ID starting with **"CREDIT-"**
3. These are automatic credit payments
4. Click on any transaction to view details
Tips & Best Practices
✅ DO:
- Keep sufficient credit balance to cover your recurring invoices
- Add credit in advance to ensure services remain active
- Check your credit balance regularly
- Enable email notifications to track payments
❌ DON'T:
- Rely solely on auto-payment without monitoring your credit
- Forget to add credit before invoices are due
- Disable auto-payment right before an invoice is due (if you want it paid automatically)
If you have any questions or issues: Open a Support Ticket**: **Support → Submit Ticket**
