All Systems Operational - No current issues or scheduled maintenance

New Feature: Telegram Notifications

  • Friday, 14th November, 2025
  • 16:18pm

Stay connected with instant notifications!

We're excited to announce that you can now receive all your account notifications directly on Telegram. Never miss important updates about your services, invoices, tickets, and more!

Why Use Telegram Notifications?

  • Instant Delivery - Get notifications in real-time on your phone
  • All Notifications - Receive every email notification we send (invoices, tickets, service updates)
  • Easy Access - No need to check email - everything in one place
  • Free Service - No additional cost, just link your Telegram account
  • Secure - Your data is protected and only you receive your notifications

How to Set Up (3 Easy Steps)

1 .Start a Chat with Our Bot

Click the button below to open our Telegram bot and send the /start command to activate it.

Open @prevps_notify_bot
What to do:
1. Click the button above
2. In Telegram, click "START" or type /start
3. You'll see a welcome message confirming activation
 
2.Add Your Telegram Username

Go to your Client Area and add your Telegram username in your profile settings.

⚙️ Go to Account Settings
How to find your Telegram username:
1. Open Telegram app
2. Go to Settings → Edit Profile
3. Your username is shown under your name (e.g., john_doe)
4. Enter it without the @ symbol
⚠️ Important: Make sure your Telegram username is public (not a phone number). You can set this in Telegram Settings → Username.
 
3. You're All Set!

That's it! You'll now receive all notifications on Telegram. Test it by creating a support ticket or waiting for your next invoice.

What you'll receive:
✅ New invoice notifications
✅Support ticket updates and replies
✅Service suspension warnings
✅ Payment confirmations
✅Service upgrades and renewals
✅All other account notifications
Pro Tip: You'll receive notifications on BOTH email and Telegram. You can't miss anything important!

❓ Frequently Asked Questions

Do I need to keep email notifications?

Yes, email notifications will continue as normal. Telegram is an additional channel - you get both!

What if I change my Telegram username?

Simply update it in your Client Area settings. The system will automatically sync with your new username.

I didn't receive a notification. What should I check?

Make sure you:

  • Sent /start to @prevps_notify_bot
  • Entered your username correctly (without @)
  • Have a public Telegram username (not just a phone number)
  • Haven't blocked the bot

Is this service free?

Yes! Telegram notifications are completely free for all our customers.

Is my data secure?

Absolutely. Your Telegram chat ID is encrypted and stored securely. Only you can receive your notifications, and we never share your information.

Ready to Get Started?

Set up your Telegram notifications in less than 2 minutes!

Start Now - Open Bot
⚙️ Add Username to Account
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